Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 07673
VM0007673Silvermember7673@example.test · +601110007673 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
2,376
Current loyalty balance
Lifetime Spend
RM 2,970
Across 34 visits
Total Visits
34
Since 2024-10-07
Average Order Value
RM 90
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
138d
2026-05-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,376 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 7
Outlet purchase
2026-05-12 · Member activity · RM 67.50
App session
2026-04-30 · OPLUMO Outlet 7
Points credited
2026-04-18 · Member activity · RM 76.50
Win-back campaign delivered
2026-04-06 · OPLUMO Outlet 7
Outlet purchase
2026-03-25 · Member activity · RM 85.50
Points credited
2026-03-13 · OPLUMO Outlet 7
Outlet purchase
2026-03-01 · Member activity · RM 94.50