Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 07670
VM0007670Membermember7670@example.test · +601110007670 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
711
Current loyalty balance
Lifetime Spend
RM 889
Across 8 visits
Total Visits
8
Since 2026-01-12
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
144d
2026-05-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
711 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 4
Outlet purchase
2026-05-06 · Member activity · RM 79.50
App session
2026-04-24 · OPLUMO Outlet 4
Points credited
2026-04-12 · Member activity · RM 90.10
Win-back campaign delivered
2026-03-31 · OPLUMO Outlet 4
Outlet purchase
2026-03-19 · Member activity · RM 100.70
Points credited
2026-03-07 · OPLUMO Outlet 4
Outlet purchase
2026-02-23 · Member activity · RM 111.30