Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 07646
VM0007646Silvermember7646@example.test · +601110007646 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
2,183
Current loyalty balance
Lifetime Spend
RM 2,729
Across 38 visits
Total Visits
38
Since 2024-06-30
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
165d
2026-04-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,183 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 14
Outlet purchase
2026-04-15 · Member activity · RM 52.50
App session
2026-04-03 · OPLUMO Outlet 14
Points credited
2026-03-22 · Member activity · RM 59.50
Win-back campaign delivered
2026-03-10 · OPLUMO Outlet 14
Outlet purchase
2026-02-26 · Member activity · RM 66.50
Points credited
2026-02-14 · OPLUMO Outlet 14
Outlet purchase
2026-02-02 · Member activity · RM 73.50