Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 07640
VM0007640Membermember7640@example.test · +601110007640 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
113
Current loyalty balance
Lifetime Spend
RM 142
Across 2 visits
Total Visits
2
Since 2026-05-12
Average Order Value
RM 72
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
132d
2026-05-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
113 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 8
Outlet purchase
2026-05-18 · Member activity · RM 54.00
App session
2026-05-06 · OPLUMO Outlet 8
Points credited
2026-04-24 · Member activity · RM 61.20
Win-back campaign delivered
2026-04-12 · OPLUMO Outlet 8
Outlet purchase
2026-03-31 · Member activity · RM 68.40
Points credited
2026-03-19 · OPLUMO Outlet 8
Outlet purchase
2026-03-07 · Member activity · RM 75.60