Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 07639
VM0007639Membermember7639@example.test · +601110007639 · Preferred outlet: OPLUMO Outlet 7
Birthday SoonLunch
Consent Status
Opted In
Points Balance
813
Current loyalty balance
Lifetime Spend
RM 1,017
Across 39 visits
Total Visits
39
Since 2024-10-30
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
813 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 7
Outlet purchase
2026-09-02 · Member activity · RM 24.00
App session
2026-08-21 · OPLUMO Outlet 7
Points credited
2026-08-09 · Member activity · RM 27.20
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 7
Outlet purchase
2026-07-16 · Member activity · RM 30.40
Points credited
2026-07-04 · OPLUMO Outlet 7
Outlet purchase
2026-06-22 · Member activity · RM 33.60