Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 07630
VM0007630Silvermember7630@example.test · +601110007630 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted In
Points Balance
1,648
Current loyalty balance
Lifetime Spend
RM 2,060
Across 12 visits
Total Visits
12
Since 2025-12-15
Average Order Value
RM 144
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
100d
2026-07-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,648 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-01 · OPLUMO Outlet 15
Outlet purchase
2026-06-19 · Member activity · RM 108.00
App session
2026-06-07 · OPLUMO Outlet 15
Points credited
2026-05-26 · Member activity · RM 122.40
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 15
Outlet purchase
2026-05-02 · Member activity · RM 136.80
Points credited
2026-04-20 · OPLUMO Outlet 15
Outlet purchase
2026-04-08 · Member activity · RM 151.20