Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 07620
VM0007620Silvermember7620@example.test · +601110007620 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,911
Current loyalty balance
Lifetime Spend
RM 2,390
Across 17 visits
Total Visits
17
Since 2025-07-30
Average Order Value
RM 121
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
148d
2026-05-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,911 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 5
Outlet purchase
2026-05-02 · Member activity · RM 90.75
App session
2026-04-20 · OPLUMO Outlet 5
Points credited
2026-04-08 · Member activity · RM 102.85
Win-back campaign delivered
2026-03-27 · OPLUMO Outlet 5
Outlet purchase
2026-03-15 · Member activity · RM 114.95
Points credited
2026-03-03 · OPLUMO Outlet 5
Outlet purchase
2026-02-19 · Member activity · RM 127.05