Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 07615
VM0007615Silvermember7615@example.test · +601110007615 · Preferred outlet: OPLUMO Outlet 17
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
1,427
Current loyalty balance
Lifetime Spend
RM 1,784
Across 42 visits
Total Visits
42
Since 2024-09-04
Average Order Value
RM 52
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
27d
2026-09-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,427 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 17
Outlet purchase
2026-08-31 · Member activity · RM 39.00
App session
2026-08-19 · OPLUMO Outlet 17
Points credited
2026-08-07 · Member activity · RM 44.20
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 17
Outlet purchase
2026-07-14 · Member activity · RM 49.40
Points credited
2026-07-02 · OPLUMO Outlet 17
Outlet purchase
2026-06-20 · Member activity · RM 54.60