Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 07605
VM0007605Membermember7605@example.test · +601110007605 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted In
Points Balance
943
Current loyalty balance
Lifetime Spend
RM 1,179
Across 21 visits
Total Visits
21
Since 2025-08-16
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
59d
2026-08-11
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
943 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 7
Outlet purchase
2026-07-30 · Member activity · RM 40.50
App session
2026-07-18 · OPLUMO Outlet 7
Points credited
2026-07-06 · Member activity · RM 45.90
Win-back campaign delivered
2026-06-24 · OPLUMO Outlet 7
Outlet purchase
2026-06-12 · Member activity · RM 51.30
Points credited
2026-05-31 · OPLUMO Outlet 7
Outlet purchase
2026-05-19 · Member activity · RM 56.70