Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 07604
VM0007604Silvermember7604@example.test · +601110007604 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
2,015
Current loyalty balance
Lifetime Spend
RM 2,520
Across 18 visits
Total Visits
18
Since 2025-11-13
Average Order Value
RM 167
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
24d
2026-09-15
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,015 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-15 · OPLUMO Outlet 6
Outlet purchase
2026-09-03 · Member activity · RM 125.25
App session
2026-08-22 · OPLUMO Outlet 6
Points credited
2026-08-10 · Member activity · RM 141.95
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 6
Outlet purchase
2026-07-17 · Member activity · RM 158.65
Points credited
2026-07-05 · OPLUMO Outlet 6
Outlet purchase
2026-06-23 · Member activity · RM 175.35