Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 07603
VM0007603Silvermember7603@example.test · +601110007603 · Preferred outlet: OPLUMO Outlet 5
WeekendApp User
Consent Status
Opted In
Points Balance
1,073
Current loyalty balance
Lifetime Spend
RM 1,342
Across 14 visits
Total Visits
14
Since 2025-09-22
Average Order Value
RM 93
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
148d
2026-05-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,073 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 5
Outlet purchase
2026-05-02 · Member activity · RM 69.75
App session
2026-04-20 · OPLUMO Outlet 5
Points credited
2026-04-08 · Member activity · RM 79.05
Win-back campaign delivered
2026-03-27 · OPLUMO Outlet 5
Outlet purchase
2026-03-15 · Member activity · RM 88.35
Points credited
2026-03-03 · OPLUMO Outlet 5
Outlet purchase
2026-02-19 · Member activity · RM 97.65