Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07602
VM0007602Goldmember7602@example.test · +601110007602 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,443
Current loyalty balance
Lifetime Spend
RM 3,055
Across 30 visits
Total Visits
30
Since 2025-03-21
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
45d
2026-08-25
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
2,443 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-25 · OPLUMO Outlet 4
Outlet purchase
2026-08-13 · Member activity · RM 87.75
App session
2026-08-01 · OPLUMO Outlet 4
Points credited
2026-07-20 · Member activity · RM 99.45
Win-back campaign delivered
2026-07-08 · OPLUMO Outlet 4
Outlet purchase
2026-06-26 · Member activity · RM 111.15
Points credited
2026-06-14 · OPLUMO Outlet 4
Outlet purchase
2026-06-02 · Member activity · RM 122.85