Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 07601
VM0007601Silvermember7601@example.test · +601110007601 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted In
Points Balance
1,155
Current loyalty balance
Lifetime Spend
RM 1,445
Across 18 visits
Total Visits
18
Since 2025-12-01
Average Order Value
RM 95
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
6d
2026-10-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,155 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 3
Outlet purchase
2026-09-21 · Member activity · RM 71.25
App session
2026-09-09 · OPLUMO Outlet 3
Points credited
2026-08-28 · Member activity · RM 80.75
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 3
Outlet purchase
2026-08-04 · Member activity · RM 90.25
Points credited
2026-07-23 · OPLUMO Outlet 3
Outlet purchase
2026-07-11 · Member activity · RM 99.75