Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 07600
VM0007600Silvermember7600@example.test · +601110007600 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
1,144
Current loyalty balance
Lifetime Spend
RM 1,431
Across 38 visits
Total Visits
38
Since 2024-12-09
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
3d
2026-10-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,144 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 2
Outlet purchase
2026-09-24 · Member activity · RM 24.00
App session
2026-09-12 · OPLUMO Outlet 2
Points credited
2026-08-31 · Member activity · RM 27.20
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 2
Outlet purchase
2026-08-07 · Member activity · RM 30.40
Points credited
2026-07-26 · OPLUMO Outlet 2
Outlet purchase
2026-07-14 · Member activity · RM 33.60