Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 00760
VM0000760Membermember760@example.test · +601110000760 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted Out
Points Balance
207
Current loyalty balance
Lifetime Spend
RM 260
Across 3 visits
Total Visits
3
Since 2026-03-23
Average Order Value
RM 79
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
164d
2026-04-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
207 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 13
Outlet purchase
2026-04-16 · Member activity · RM 59.25
App session
2026-04-04 · OPLUMO Outlet 13
Points credited
2026-03-23 · Member activity · RM 67.15
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 13
Outlet purchase
2026-02-27 · Member activity · RM 75.05
Points credited
2026-02-15 · OPLUMO Outlet 13
Outlet purchase
2026-02-03 · Member activity · RM 82.95