Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 07594
VM0007594Silvermember7594@example.test · +601110007594 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,877
Current loyalty balance
Lifetime Spend
RM 2,347
Across 29 visits
Total Visits
29
Since 2025-02-08
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
104d
2026-06-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,877 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-27 · OPLUMO Outlet 13
Outlet purchase
2026-06-15 · Member activity · RM 72.00
App session
2026-06-03 · OPLUMO Outlet 13
Points credited
2026-05-22 · Member activity · RM 81.60
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 13
Outlet purchase
2026-04-28 · Member activity · RM 91.20
Points credited
2026-04-16 · OPLUMO Outlet 13
Outlet purchase
2026-04-04 · Member activity · RM 100.80