Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 07584
VM0007584Silvermember7584@example.test · +601110007584 · Preferred outlet: OPLUMO Outlet 3
High ValueWeekend
Consent Status
Opted In
Points Balance
1,178
Current loyalty balance
Lifetime Spend
RM 1,474
Across 27 visits
Total Visits
27
Since 2025-03-03
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
117d
2026-06-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,178 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-14 · OPLUMO Outlet 3
Outlet purchase
2026-06-02 · Member activity · RM 48.00
App session
2026-05-21 · OPLUMO Outlet 3
Points credited
2026-05-09 · Member activity · RM 54.40
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 3
Outlet purchase
2026-04-15 · Member activity · RM 60.80
Points credited
2026-04-03 · OPLUMO Outlet 3
Outlet purchase
2026-03-22 · Member activity · RM 67.20