Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 07582
VM0007582Goldmember7582@example.test · +601110007582 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted Out
Points Balance
2,883
Current loyalty balance
Lifetime Spend
RM 3,604
Across 25 visits
Total Visits
25
Since 2025-02-19
Average Order Value
RM 152
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
165d
2026-04-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,883 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 1
Outlet purchase
2026-04-15 · Member activity · RM 114.00
App session
2026-04-03 · OPLUMO Outlet 1
Points credited
2026-03-22 · Member activity · RM 129.20
Win-back campaign delivered
2026-03-10 · OPLUMO Outlet 1
Outlet purchase
2026-02-26 · Member activity · RM 144.40
Points credited
2026-02-14 · OPLUMO Outlet 1
Outlet purchase
2026-02-02 · Member activity · RM 159.60