Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07578
VM0007578Membermember7578@example.test · +601110007578 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted Out
Points Balance
304
Current loyalty balance
Lifetime Spend
RM 381
Across 8 visits
Total Visits
8
Since 2026-05-28
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
304 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 14
Outlet purchase
2026-09-19 · Member activity · RM 30.75
App session
2026-09-07 · OPLUMO Outlet 14
Points credited
2026-08-26 · Member activity · RM 34.85
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 14
Outlet purchase
2026-08-02 · Member activity · RM 38.95
Points credited
2026-07-21 · OPLUMO Outlet 14
Outlet purchase
2026-07-09 · Member activity · RM 43.05