Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 07574
VM0007574Goldmember7574@example.test · +601110007574 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
3,627
Current loyalty balance
Lifetime Spend
RM 4,534
Across 42 visits
Total Visits
42
Since 2024-09-18
Average Order Value
RM 91
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
13d
2026-09-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,627 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 10
Outlet purchase
2026-09-14 · Member activity · RM 68.25
App session
2026-09-02 · OPLUMO Outlet 10
Points credited
2026-08-21 · Member activity · RM 77.35
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 10
Outlet purchase
2026-07-28 · Member activity · RM 86.45
Points credited
2026-07-16 · OPLUMO Outlet 10
Outlet purchase
2026-07-04 · Member activity · RM 95.55