Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07566
VM0007566Silvermember7566@example.test · +601110007566 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted Out
Points Balance
1,754
Current loyalty balance
Lifetime Spend
RM 2,194
Across 35 visits
Total Visits
35
Since 2024-11-26
Average Order Value
RM 57
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
70d
2026-07-31
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,754 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 2
Outlet purchase
2026-07-19 · Member activity · RM 42.75
App session
2026-07-07 · OPLUMO Outlet 2
Points credited
2026-06-25 · Member activity · RM 48.45
Win-back campaign delivered
2026-06-13 · OPLUMO Outlet 2
Outlet purchase
2026-06-01 · Member activity · RM 54.15
Points credited
2026-05-20 · OPLUMO Outlet 2
Outlet purchase
2026-05-08 · Member activity · RM 59.85