Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 07560
VM0007560Membermember7560@example.test · +601110007560 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
276
Current loyalty balance
Lifetime Spend
RM 346
Across 13 visits
Total Visits
13
Since 2025-10-11
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
147d
2026-05-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
276 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 13
Outlet purchase
2026-05-03 · Member activity · RM 19.50
App session
2026-04-21 · OPLUMO Outlet 13
Points credited
2026-04-09 · Member activity · RM 22.10
Win-back campaign delivered
2026-03-28 · OPLUMO Outlet 13
Outlet purchase
2026-03-16 · Member activity · RM 24.70
Points credited
2026-03-04 · OPLUMO Outlet 13
Outlet purchase
2026-02-20 · Member activity · RM 27.30