Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00756
VM0000756Silvermember756@example.test · +601110000756 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,786
Current loyalty balance
Lifetime Spend
RM 2,234
Across 25 visits
Total Visits
25
Since 2025-04-29
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
96d
2026-07-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,786 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 9
Outlet purchase
2026-06-23 · Member activity · RM 72.75
App session
2026-06-11 · OPLUMO Outlet 9
Points credited
2026-05-30 · Member activity · RM 82.45
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 9
Outlet purchase
2026-05-06 · Member activity · RM 92.15
Points credited
2026-04-24 · OPLUMO Outlet 9
Outlet purchase
2026-04-12 · Member activity · RM 101.85