Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 07553
VM0007553Goldmember7553@example.test · +601110007553 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
4,067
Current loyalty balance
Lifetime Spend
RM 5,084
Across 36 visits
Total Visits
36
Since 2024-08-25
Average Order Value
RM 154
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
145d
2026-05-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,067 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 6
Outlet purchase
2026-05-05 · Member activity · RM 115.50
App session
2026-04-23 · OPLUMO Outlet 6
Points credited
2026-04-11 · Member activity · RM 130.90
Win-back campaign delivered
2026-03-30 · OPLUMO Outlet 6
Outlet purchase
2026-03-18 · Member activity · RM 146.30
Points credited
2026-03-06 · OPLUMO Outlet 6
Outlet purchase
2026-02-22 · Member activity · RM 161.70