Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 07550
VM0007550Membermember7550@example.test · +601110007550 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted In
Points Balance
841
Current loyalty balance
Lifetime Spend
RM 1,052
Across 10 visits
Total Visits
10
Since 2026-04-29
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
841 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 3
Outlet purchase
2026-09-26 · Member activity · RM 74.25
App session
2026-09-14 · OPLUMO Outlet 3
Points credited
2026-09-02 · Member activity · RM 84.15
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 3
Outlet purchase
2026-08-09 · Member activity · RM 94.05
Points credited
2026-07-28 · OPLUMO Outlet 3
Outlet purchase
2026-07-16 · Member activity · RM 103.95