Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 07544
VM0007544Goldmember7544@example.test · +601110007544 · Preferred outlet: OPLUMO Outlet 14
High ValueWeekend
Consent Status
Opted In
Points Balance
4,094
Current loyalty balance
Lifetime Spend
RM 5,118
Across 28 visits
Total Visits
28
Since 2025-05-05
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,094 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 14
Outlet purchase
2026-08-22 · Member activity · RM 120.75
App session
2026-08-10 · OPLUMO Outlet 14
Points credited
2026-07-29 · Member activity · RM 136.85
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 14
Outlet purchase
2026-07-05 · Member activity · RM 152.95
Points credited
2026-06-23 · OPLUMO Outlet 14
Outlet purchase
2026-06-11 · Member activity · RM 169.05