Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 07543
VM0007543Membermember7543@example.test · +601110007543 · Preferred outlet: OPLUMO Outlet 13
Birthday SoonLunch
Consent Status
Opted In
Points Balance
307
Current loyalty balance
Lifetime Spend
RM 384
Across 4 visits
Total Visits
4
Since 2026-03-07
Average Order Value
RM 88
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
162d
2026-04-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
307 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 13
Outlet purchase
2026-04-18 · Member activity · RM 66.00
App session
2026-04-06 · OPLUMO Outlet 13
Points credited
2026-03-25 · Member activity · RM 74.80
Win-back campaign delivered
2026-03-13 · OPLUMO Outlet 13
Outlet purchase
2026-03-01 · Member activity · RM 83.60
Points credited
2026-02-17 · OPLUMO Outlet 13
Outlet purchase
2026-02-05 · Member activity · RM 92.40