Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 07541
VM0007541Membermember7541@example.test · +601110007541 · Preferred outlet: OPLUMO Outlet 11
New JoinerHigh Value
Consent Status
Opted In
Points Balance
330
Current loyalty balance
Lifetime Spend
RM 414
Across 8 visits
Total Visits
8
Since 2025-12-21
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
166d
2026-04-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
330 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 11
Outlet purchase
2026-04-14 · Member activity · RM 48.75
App session
2026-04-02 · OPLUMO Outlet 11
Points credited
2026-03-21 · Member activity · RM 55.25
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 11
Outlet purchase
2026-02-25 · Member activity · RM 61.75
Points credited
2026-02-13 · OPLUMO Outlet 11
Outlet purchase
2026-02-01 · Member activity · RM 68.25