Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 07540
VM0007540Goldmember7540@example.test · +601110007540 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,354
Current loyalty balance
Lifetime Spend
RM 4,193
Across 21 visits
Total Visits
21
Since 2025-10-04
Average Order Value
RM 165
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
10d
2026-09-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,354 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 10
Outlet purchase
2026-09-17 · Member activity · RM 123.75
App session
2026-09-05 · OPLUMO Outlet 10
Points credited
2026-08-24 · Member activity · RM 140.25
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 10
Outlet purchase
2026-07-31 · Member activity · RM 156.75
Points credited
2026-07-19 · OPLUMO Outlet 10
Outlet purchase
2026-07-07 · Member activity · RM 173.25