Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07530
VM0007530Membermember7530@example.test · +601110007530 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
774
Current loyalty balance
Lifetime Spend
RM 969
Across 22 visits
Total Visits
22
Since 2025-09-10
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
774 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 17
Outlet purchase
2026-09-11 · Member activity · RM 37.50
App session
2026-08-30 · OPLUMO Outlet 17
Points credited
2026-08-18 · Member activity · RM 42.50
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 17
Outlet purchase
2026-07-25 · Member activity · RM 47.50
Points credited
2026-07-13 · OPLUMO Outlet 17
Outlet purchase
2026-07-01 · Member activity · RM 52.50