Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 07529
VM0007529Silvermember7529@example.test · +601110007529 · Preferred outlet: OPLUMO Outlet 16
FamilyDelivery
Consent Status
Opted In
Points Balance
1,625
Current loyalty balance
Lifetime Spend
RM 2,032
Across 18 visits
Total Visits
18
Since 2025-06-25
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
165d
2026-04-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,625 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 16
Outlet purchase
2026-04-15 · Member activity · RM 70.50
App session
2026-04-03 · OPLUMO Outlet 16
Points credited
2026-03-22 · Member activity · RM 79.90
Win-back campaign delivered
2026-03-10 · OPLUMO Outlet 16
Outlet purchase
2026-02-26 · Member activity · RM 89.30
Points credited
2026-02-14 · OPLUMO Outlet 16
Outlet purchase
2026-02-02 · Member activity · RM 98.70