Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 07503
VM0007503Silvermember7503@example.test · +601110007503 · Preferred outlet: OPLUMO Outlet 7
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,126
Current loyalty balance
Lifetime Spend
RM 1,408
Across 44 visits
Total Visits
44
Since 2024-05-07
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
111d
2026-06-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,126 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-20 · OPLUMO Outlet 7
Outlet purchase
2026-06-08 · Member activity · RM 24.00
App session
2026-05-27 · OPLUMO Outlet 7
Points credited
2026-05-15 · Member activity · RM 27.20
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 7
Outlet purchase
2026-04-21 · Member activity · RM 30.40
Points credited
2026-04-09 · OPLUMO Outlet 7
Outlet purchase
2026-03-28 · Member activity · RM 33.60