Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 07500
VM0007500Silvermember7500@example.test · +601110007500 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,282
Current loyalty balance
Lifetime Spend
RM 2,853
Across 34 visits
Total Visits
34
Since 2025-01-21
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
32d
2026-09-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,282 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 4
Outlet purchase
2026-08-26 · Member activity · RM 61.50
App session
2026-08-14 · OPLUMO Outlet 4
Points credited
2026-08-02 · Member activity · RM 69.70
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 4
Outlet purchase
2026-07-09 · Member activity · RM 77.90
Points credited
2026-06-27 · OPLUMO Outlet 4
Outlet purchase
2026-06-15 · Member activity · RM 86.10