Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 07497
VM0007497Membermember7497@example.test · +601110007497 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted In
Points Balance
356
Current loyalty balance
Lifetime Spend
RM 446
Across 3 visits
Total Visits
3
Since 2026-06-11
Average Order Value
RM 121
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
84d
2026-07-17
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
356 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 1
Outlet purchase
2026-07-05 · Member activity · RM 90.75
App session
2026-06-23 · OPLUMO Outlet 1
Points credited
2026-06-11 · Member activity · RM 102.85
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 1
Outlet purchase
2026-05-18 · Member activity · RM 114.95
Points credited
2026-05-06 · OPLUMO Outlet 1
Outlet purchase
2026-04-24 · Member activity · RM 127.05