Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 07493
VM0007493Silvermember7493@example.test · +601110007493 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,240
Current loyalty balance
Lifetime Spend
RM 2,801
Across 39 visits
Total Visits
39
Since 2024-06-15
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
162d
2026-04-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,240 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 14
Outlet purchase
2026-04-18 · Member activity · RM 60.00
App session
2026-04-06 · OPLUMO Outlet 14
Points credited
2026-03-25 · Member activity · RM 68.00
Win-back campaign delivered
2026-03-13 · OPLUMO Outlet 14
Outlet purchase
2026-03-01 · Member activity · RM 76.00
Points credited
2026-02-17 · OPLUMO Outlet 14
Outlet purchase
2026-02-05 · Member activity · RM 84.00