Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 07488
VM0007488Membermember7488@example.test · +601110007488 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted Out
Points Balance
267
Current loyalty balance
Lifetime Spend
RM 334
Across 6 visits
Total Visits
6
Since 2026-05-24
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
48d
2026-08-22
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
267 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 9
Outlet purchase
2026-08-10 · Member activity · RM 46.50
App session
2026-07-29 · OPLUMO Outlet 9
Points credited
2026-07-17 · Member activity · RM 52.70
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 9
Outlet purchase
2026-06-23 · Member activity · RM 58.90
Points credited
2026-06-11 · OPLUMO Outlet 9
Outlet purchase
2026-05-30 · Member activity · RM 65.10