Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 07473
VM0007473Goldmember7473@example.test · +601110007473 · Preferred outlet: OPLUMO Outlet 11
FamilyDelivery
Consent Status
Opted In
Points Balance
2,752
Current loyalty balance
Lifetime Spend
RM 3,440
Across 35 visits
Total Visits
35
Since 2024-11-09
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
87d
2026-07-14
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
2,752 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 11
Outlet purchase
2026-07-02 · Member activity · RM 77.25
App session
2026-06-20 · OPLUMO Outlet 11
Points credited
2026-06-08 · Member activity · RM 87.55
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 11
Outlet purchase
2026-05-15 · Member activity · RM 97.85
Points credited
2026-05-03 · OPLUMO Outlet 11
Outlet purchase
2026-04-21 · Member activity · RM 108.15