Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07470
VM0007470Membermember7470@example.test · +601110007470 · Preferred outlet: OPLUMO Outlet 8
App UserFamily
Consent Status
Opted In
Points Balance
302
Current loyalty balance
Lifetime Spend
RM 378
Across 7 visits
Total Visits
7
Since 2025-12-31
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
174d
2026-04-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
302 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 8
Outlet purchase
2026-04-06 · Member activity · RM 49.50
App session
2026-03-25 · OPLUMO Outlet 8
Points credited
2026-03-13 · Member activity · RM 56.10
Win-back campaign delivered
2026-03-01 · OPLUMO Outlet 8
Outlet purchase
2026-02-17 · Member activity · RM 62.70
Points credited
2026-02-05 · OPLUMO Outlet 8
Outlet purchase
2026-01-24 · Member activity · RM 69.30