Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 07466
VM0007466Silvermember7466@example.test · +601110007466 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,170
Current loyalty balance
Lifetime Spend
RM 2,713
Across 36 visits
Total Visits
36
Since 2024-12-05
Average Order Value
RM 93
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
43d
2026-08-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,170 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 4
Outlet purchase
2026-08-15 · Member activity · RM 69.75
App session
2026-08-03 · OPLUMO Outlet 4
Points credited
2026-07-22 · Member activity · RM 79.05
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 4
Outlet purchase
2026-06-28 · Member activity · RM 88.35
Points credited
2026-06-16 · OPLUMO Outlet 4
Outlet purchase
2026-06-04 · Member activity · RM 97.65