Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 07455
VM0007455Silvermember7455@example.test · +601110007455 · Preferred outlet: OPLUMO Outlet 10
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,052
Current loyalty balance
Lifetime Spend
RM 2,565
Across 18 visits
Total Visits
18
Since 2025-11-16
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
21d
2026-09-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,052 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 10
Outlet purchase
2026-09-06 · Member activity · RM 110.25
App session
2026-08-25 · OPLUMO Outlet 10
Points credited
2026-08-13 · Member activity · RM 124.95
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 10
Outlet purchase
2026-07-20 · Member activity · RM 139.65
Points credited
2026-07-08 · OPLUMO Outlet 10
Outlet purchase
2026-06-26 · Member activity · RM 154.35