Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 07453
VM0007453Silvermember7453@example.test · +601110007453 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,137
Current loyalty balance
Lifetime Spend
RM 1,422
Across 23 visits
Total Visits
23
Since 2025-05-29
Average Order Value
RM 78
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
102d
2026-06-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,137 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 8
Outlet purchase
2026-06-17 · Member activity · RM 58.50
App session
2026-06-05 · OPLUMO Outlet 8
Points credited
2026-05-24 · Member activity · RM 66.30
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 8
Outlet purchase
2026-04-30 · Member activity · RM 74.10
Points credited
2026-04-18 · OPLUMO Outlet 8
Outlet purchase
2026-04-06 · Member activity · RM 81.90