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Members · Customer 360

Customer 360

A complete view of this member's profile, value, behaviour and engagement across all outlets.

D0

Daniel 07446

VM0007446Silver

member7446@example.test · +601110007446 · Preferred outlet: OPLUMO Outlet 1

App UserFamily
Consent Status
Opted In
Points Balance
1,132
Current loyalty balance
Lifetime Spend
RM 1,416
Across 16 visits
Total Visits
16
Since 2025-12-21
Average Order Value
RM 76
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
22d
2026-09-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards

Silver member

★
1,132 pointsCurrent redeemable points balance.
%
RM10 Birthday RewardAvailable · expires 2026-12-31
%
Free BeverageAvailable · expires 2026-11-30
Member notes

Relationship context

N
CRM NotePrefers weekend visits
Recent activity

Member timeline

Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 1
Outlet purchase
2026-09-05 · Member activity · RM 57.00
App session
2026-08-24 · OPLUMO Outlet 1
Points credited
2026-08-12 · Member activity · RM 64.60
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 1
Outlet purchase
2026-07-19 · Member activity · RM 72.20
Points credited
2026-07-07 · OPLUMO Outlet 1
Outlet purchase
2026-06-25 · Member activity · RM 79.80