Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 07429
VM0007429Membermember7429@example.test · +601110007429 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted In
Points Balance
196
Current loyalty balance
Lifetime Spend
RM 245
Across 9 visits
Total Visits
9
Since 2025-11-20
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
179d
2026-04-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
196 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 1
Outlet purchase
2026-04-01 · Member activity · RM 23.25
App session
2026-03-20 · OPLUMO Outlet 1
Points credited
2026-03-08 · Member activity · RM 26.35
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 1
Outlet purchase
2026-02-12 · Member activity · RM 29.45
Points credited
2026-01-31 · OPLUMO Outlet 1
Outlet purchase
2026-01-19 · Member activity · RM 32.55