Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 07420
VM0007420Membermember7420@example.test · +601110007420 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
921
Current loyalty balance
Lifetime Spend
RM 1,151
Across 11 visits
Total Visits
11
Since 2026-01-11
Average Order Value
RM 111
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
91d
2026-07-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
921 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 9
Outlet purchase
2026-06-28 · Member activity · RM 83.25
App session
2026-06-16 · OPLUMO Outlet 9
Points credited
2026-06-04 · Member activity · RM 94.35
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 9
Outlet purchase
2026-05-11 · Member activity · RM 105.45
Points credited
2026-04-29 · OPLUMO Outlet 9
Outlet purchase
2026-04-17 · Member activity · RM 116.55