Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 07417
VM0007417Membermember7417@example.test · +601110007417 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
555
Current loyalty balance
Lifetime Spend
RM 694
Across 9 visits
Total Visits
9
Since 2025-11-24
Average Order Value
RM 74
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
175d
2026-04-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
555 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 6
Outlet purchase
2026-04-05 · Member activity · RM 55.50
App session
2026-03-24 · OPLUMO Outlet 6
Points credited
2026-03-12 · Member activity · RM 62.90
Win-back campaign delivered
2026-02-28 · OPLUMO Outlet 6
Outlet purchase
2026-02-16 · Member activity · RM 70.30
Points credited
2026-02-04 · OPLUMO Outlet 6
Outlet purchase
2026-01-23 · Member activity · RM 77.70