Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07410
VM0007410Goldmember7410@example.test · +601110007410 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,363
Current loyalty balance
Lifetime Spend
RM 4,204
Across 31 visits
Total Visits
31
Since 2025-01-24
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
83d
2026-07-18
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
3,363 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 16
Outlet purchase
2026-07-06 · Member activity · RM 118.50
App session
2026-06-24 · OPLUMO Outlet 16
Points credited
2026-06-12 · Member activity · RM 134.30
Win-back campaign delivered
2026-05-31 · OPLUMO Outlet 16
Outlet purchase
2026-05-19 · Member activity · RM 150.10
Points credited
2026-05-07 · OPLUMO Outlet 16
Outlet purchase
2026-04-25 · Member activity · RM 165.90