Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 07401
VM0007401Silvermember7401@example.test · +601110007401 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
1,290
Current loyalty balance
Lifetime Spend
RM 1,614
Across 19 visits
Total Visits
19
Since 2025-06-07
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
165d
2026-04-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,290 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 7
Outlet purchase
2026-04-15 · Member activity · RM 54.75
App session
2026-04-03 · OPLUMO Outlet 7
Points credited
2026-03-22 · Member activity · RM 62.05
Win-back campaign delivered
2026-03-10 · OPLUMO Outlet 7
Outlet purchase
2026-02-26 · Member activity · RM 69.35
Points credited
2026-02-14 · OPLUMO Outlet 7
Outlet purchase
2026-02-02 · Member activity · RM 76.65