Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 07393
VM0007393Silvermember7393@example.test · +601110007393 · Preferred outlet: OPLUMO Outlet 16
FamilyDelivery
Consent Status
Opted In
Points Balance
2,082
Current loyalty balance
Lifetime Spend
RM 2,604
Across 15 visits
Total Visits
15
Since 2025-09-10
Average Order Value
RM 142
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
142d
2026-05-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,082 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 16
Outlet purchase
2026-05-08 · Member activity · RM 106.50
App session
2026-04-26 · OPLUMO Outlet 16
Points credited
2026-04-14 · Member activity · RM 120.70
Win-back campaign delivered
2026-04-02 · OPLUMO Outlet 16
Outlet purchase
2026-03-21 · Member activity · RM 134.90
Points credited
2026-03-09 · OPLUMO Outlet 16
Outlet purchase
2026-02-25 · Member activity · RM 149.10