Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 07390
VM0007390Membermember7390@example.test · +601110007390 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted In
Points Balance
829
Current loyalty balance
Lifetime Spend
RM 1,037
Across 13 visits
Total Visits
13
Since 2025-10-10
Average Order Value
RM 88
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
148d
2026-05-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
829 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 13
Outlet purchase
2026-05-02 · Member activity · RM 66.00
App session
2026-04-20 · OPLUMO Outlet 13
Points credited
2026-04-08 · Member activity · RM 74.80
Win-back campaign delivered
2026-03-27 · OPLUMO Outlet 13
Outlet purchase
2026-03-15 · Member activity · RM 83.60
Points credited
2026-03-03 · OPLUMO Outlet 13
Outlet purchase
2026-02-19 · Member activity · RM 92.40