Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 07388
VM0007388Membermember7388@example.test · +601110007388 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
310
Current loyalty balance
Lifetime Spend
RM 388
Across 7 visits
Total Visits
7
Since 2026-01-20
Average Order Value
RM 51
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
154d
2026-05-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
310 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 11
Outlet purchase
2026-04-26 · Member activity · RM 38.25
App session
2026-04-14 · OPLUMO Outlet 11
Points credited
2026-04-02 · Member activity · RM 43.35
Win-back campaign delivered
2026-03-21 · OPLUMO Outlet 11
Outlet purchase
2026-03-09 · Member activity · RM 48.45
Points credited
2026-02-25 · OPLUMO Outlet 11
Outlet purchase
2026-02-13 · Member activity · RM 53.55